At WeCraftDreams, we offer a variety of personalized products featuring custom line art including:

• Line Art Portrait T-shirts
• Custom Line Art Portrait Dad Hats with Leather Patch
• Embroidered Line Art Portrait Dad Hats
• Pet-to-Tee Custom Apparel
• Custom Family Portrait Items
• Personalized Gifts for Special Occasions

We’re constantly expanding our collection, so check back often for new products!

Our line art customization process is simple:

1. Upload Your Photo: Choose a clear, meaningful photo that you’d like transformed into line art.
2. Artist Transformation: Our skilled designers convert your photo into a digital line art pattern, capturing the essential details and emotion.
3. Design Approval: You’ll receive a digital proof of your design to review and request any adjustments.
4. Production: Once approved, we’ll print or embroider your design onto your chosen product using high-quality materials and techniques.

The entire process typically takes 3-5 business days from approval to shipping.

For the best line art conversion results, we recommend:

• Clear, high-resolution photos (not blurry or pixelated)
• Good lighting with visible facial features
• Simple backgrounds (though we can remove complex backgrounds)
• Full faces visible (profile views also work well)
• Photos with good contrast between subjects and background

Family portraits, couple photos, individual portraits, and pet photos all work wonderfully. If you’re unsure about your photo, feel free to contact us before ordering, and we’ll be happy to evaluate it for you.

Yes! You can add custom text under your image outline. During the ordering process, you’ll find a field labeled “Add Custom Text Under Image Outline” where you can enter your desired text. This could be:

• Names
• Dates
• Short messages
• Special quotes

Our designers will integrate this text harmoniously with your line art design for a cohesive look.

Our standard line art conversion works best with:

• Up to 5 people in one design
• Up to 2 pets in one design
• A combination of people and pets (up to 5 total subjects)

For larger groups or complex compositions, please contact us before placing your order. We may be able to accommodate your request with a custom quote.

Placing an order is easy:

1. Browse our collection and select the product you want
2. Choose your preferred color and size options
3. Upload your photo using the “Upload Your Image” button
4. Add any custom text if desired
5. Answer the permission questions
6. Click “Add to cart”
7. Proceed to checkout and complete your payment

After placing your order, you’ll receive an order confirmation email with details about next steps.

Absolutely! We believe in complete satisfaction, which is why:

• We create a digital proof of your design within 24-48 hours after ordering
• You’ll receive this proof via email for your review
• You can request revisions if needed
• Production begins only after you approve the final design

This approval process ensures that you’re completely happy with how your personalized item will look before we create it.

Our typical timeline is:

• Design Creation: 1-2 business days after order placement
• Review Period: Depends on how quickly you approve the design
• Production: 2-3 business days after design approval
• Shipping: 2-5 business days domestically (may vary for international orders)

In total, most customers receive their items within 7-12 business days from placing their order, assuming prompt design approval. For rush orders or special timing needs, please contact us directly.

We accept a variety of secure payment methods including:

• Credit Cards (Visa, Mastercard, American Express, Discover)
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

All transactions are processed securely, and we never store your payment information.

Yes! We offer gift options to make your personalized presents even more special:

• Gift wrapping is available for an additional $5
• Personalized gift messages can be included at no extra charge
• Gift receipts (without pricing) can be included upon request

To add these options, simply select them during the checkout process or add a note with your specific gift instructions.

We use only premium materials in all our products:

• T-shirts: 100% premium cotton with soft and durable 5.3 oz/yd² fabric for maximum comfort and longevity
• Dad Hats with Leather Patch: 100% cotton with genuine leather patches
• Embroidered Dad Hats: 100% cotton twill blend (65% cotton, 35% polyester) with premium structure and low profile
• Embroidery Thread: High-quality threads for durability and color retention

All our products are ethically sourced and produced, supporting responsible manufacturing practices.

To keep your personalized items looking their best:

• T-shirts:
  • Machine wash cold with like colors
  • Use mild detergent
  • Turn inside out before washing
  • Tumble dry low or air dry
  • Do not bleach
  • Iron on low heat if needed (inside out)
• Embroidered Hats:
  • Spot clean with mild soap and water
  • Air dry only
  • Do not machine wash
  • Do not bleach

Following these care instructions will help maintain the quality and appearance of your personalized items for years to come.

Yes! Durability is one of our top priorities:

• Our t-shirts maintain their shape and print quality through repeated washing and wearing
• The embroidery on our hats is precision-stitched with reinforcement for longevity
• All products undergo quality checks before shipping
• We use premium materials and production techniques specifically chosen for their durability

With proper care (following our care instructions), your personalized items should maintain their quality for years of use.

Our t-shirts are pre-shrunk during manufacturing, which significantly reduces further shrinkage after purchase. However, as with all cotton products, a minimal amount of shrinkage (around 2-3%) may occur after the first wash.

To minimize any potential shrinkage:

• Wash in cold water
• Avoid high heat when drying (tumble dry low or air dry)
• Remove promptly from the dryer

Our hats are structured to maintain their shape and do not typically experience shrinkage.

We offer several shipping options:

• Standard Shipping (5-7 business days): $5.99
• Expedited Shipping (3-5 business days): $12.99
• Rush Shipping (2-3 business days): $19.99
• Free Standard Shipping: Available on orders over $75

International shipping is available to most countries with rates calculated at checkout based on location and package weight. Please note that international deliveries may be subject to import duties and taxes, which are the responsibility of the recipient.

Tracking your order is easy:

1. You’ll receive a shipping confirmation email with your tracking number once your order ships
2. Click the tracking link in the email to view real-time updates
3. You can also track your order by logging into your account on our website
4. For any tracking issues, please contact our customer service team

Please allow 24 hours after receiving your tracking number for the information to update in the carrier’s system.

Since all our products are custom-made specifically for you, we do not accept returns or exchanges unless:

• The item arrived damaged or defective
• We made an error in the production of your design
• The wrong item was shipped to you

If any of these situations occur, please contact us within 7 days of receiving your order. We’ll either replace the item at no additional cost or offer a refund, depending on your preference.

For quality issues, we may ask you to send photos of the defect to help us improve our processes.

Customer satisfaction is our priority:

• We send design proofs before production so you can request changes
• We offer free revisions until you’re completely satisfied with your design
• Once you approve a design, we begin production based on that approval

If you receive your product and it doesn’t match the approved design, we’ll either remake it or offer a refund. However, if the product matches the design you approved, we cannot offer returns or remakes. This is why we encourage you to carefully review your proof before approving.

Yes, we ship to most countries worldwide. International shipping considerations:

• Shipping rates are calculated at checkout based on destination and weight
• Delivery times typically range from 7-21 business days, depending on location
• Import duties, taxes, and customs fees may apply and are the responsibility of the recipient
• We mark all packages as merchandise with the actual value (we cannot mark them as gifts)
• International tracking is provided for all shipments

Some countries have restrictions on imported textile products. Please check your local customs regulations before ordering.

Our designs are created by a team of skilled graphic artists with expertise in line art illustration. Each artist has:

• Professional training in digital illustration
• Experience specifically in portrait line art
• An eye for capturing essential features and expressions
• The ability to translate photographs into elegant, minimalist line drawings

Each design is created individually (not through automated filters) to ensure the highest quality and authentic artistic interpretation of your special photos.

All our products are manufactured with care:

• Our base apparel items (t-shirts and hats) are sourced from reputable suppliers committed to ethical manufacturing
• The line art design creation, printing, and embroidery are done in-house at our facility
• We maintain strict quality control standards throughout the production process
• We prioritize working with suppliers who use ethically grown US cotton, supporting responsible farming practices

By controlling the production process, we can ensure each item meets our high standards before reaching you.

Currently, WeCraftDreams operates primarily as an online store. This allows us to:

• Serve customers worldwide
• Focus our resources on product quality rather than retail overhead
• Offer competitive pricing on our custom products

While we don’t have a physical retail location open to the public, we do have a production studio where our team creates your personalized items. For specific inquiries or special requests, you’re welcome to contact us directly.

Absolutely! We welcome corporate and bulk orders. Our personalized products make excellent:

• Corporate gifts for employees
• Team-building event mementos
• Client appreciation gifts
• Conference or event merchandise
• Company anniversary commemorations

For corporate orders of 10+ items, we offer volume discounts and can add your company logo alongside the line art design. Please contact our team directly at hi@wecraftdreams.com for corporate pricing and options.

We take your privacy seriously. Here’s how we handle your photos:

• All uploaded photos are stored securely on our encrypted servers
• Photos are only accessed by our design team for the purpose of creating your custom artwork
• We never share your original photos with third parties
• Your photos are stored for 30 days after order completion (to handle any potential issues), then permanently deleted

We respect your privacy and the personal nature of the photos you share with us.

We only use customer photos in our marketing with explicit permission:

• During checkout, you’ll see an option asking “Do we have permission to post your photo on social media?”
• If you select “No,” we will never use your photo or design in any marketing materials
• If you select “Yes,” we may feature your design (not your original photo) in our portfolio, social media, or website
• You can change your preference at any time by contacting us

We understand the personal nature of many custom orders and respect your privacy choices without question.

For legal and ethical reasons:

• You should only upload photos that you own or have permission to use
• Professional photographs (like wedding or portrait photography) are typically copyrighted by the photographer
• Using these photos may require permission from the photographer
• We cannot use copyrighted images from movies, TV shows, or other media
• We cannot reproduce drawings or artwork created by other artists

If you’re unsure about the copyright status of a photo, we recommend using a personal photo where you’re certain of the ownership rights.

We’re here to help! You can reach our customer support team through several channels:

• Email: hi@wecraftdreams.com (response within 24 hours)
• Phone: +1 (305) 206-0388 (Monday-Friday, 10am-5pm EST)
• Contact Form: Available on our website’s Contact page
• Social Media: Direct messages on Instagram, Facebook, or Pinterest

For the quickest response, please include your order number (if applicable) and as much detail as possible about your question or concern.

Our business hours are:

• Monday – Friday: 10am – 5pm EST
• Saturday: 10am – 4pm EST
• Sunday: 10am – 6pm EST

While our customer service team is available during these hours, our website is available 24/7 for browsing and placing orders. Emails received outside of business hours will be responded to on the next business day.

Yes! We love creative challenges and special requests. If you have an idea for a custom product featuring our line art designs that isn’t currently listed, please contact us with:

• A description of what you’re looking for
• The type of product you’d like the design applied to
• Quantity needed
• Your timeframe

We’ll evaluate if we can accommodate your request and provide pricing information. While we can’t guarantee all custom requests can be fulfilled, we’ll do our best to help bring your vision to life.

Absolutely! Our personalized products make exceptional gifts for many special occasions:

• Birthdays: Celebrate with a personalized portrait of the birthday person or their pet
• Anniversaries: Commemorate the special day with a couple portrait
• Mother’s/Father’s Day: Our line art family portraits or dad hats are perfect for parents
• Holidays: Create meaningful gifts that capture special memories
• Weddings: Offer a unique gift that celebrates the couple

The personalized nature of our products makes them thoughtful, one-of-a-kind gifts that recipients treasure for years.

Yes! We offer digital gift cards in several denominations:

• $25
• $50
• $75
• $100
• Custom amount (specify any value)

Gift cards are delivered by email to your recipient with a personalized message and redemption instructions. They never expire and can be used for any product on our website. This is a perfect option when you want to give a personalized gift but aren’t sure which design or product the recipient would prefer.

Yes, we understand that sometimes you need a gift quickly. Our rush order options include:

• Priority Design: We’ll create your design proof within 24 hours ($15 additional fee)
• Expedited Production: Once approved, we’ll produce your item in 1-2 business days ($20 additional fee)
• Rush Shipping: 2-3 business day delivery ($19.99)
• Complete Rush Package: Combines all three services above with a 10% discount on the total fees

For extremely urgent situations, please contact us directly to discuss options. While we’ll do our very best to accommodate tight deadlines, please understand that quality remains our priority.

Yes! Our website is fully optimized for mobile ordering:

• The entire site is mobile-responsive for easy navigation
• Photo uploads work seamlessly from mobile devices
• You can upload photos directly from your phone’s gallery
• All payment methods are available on mobile
• Design proofs can be reviewed and approved on your phone

Many of our customers successfully place orders using smartphones and tablets with no issues.

Creating an account is simple and provides several benefits:

1. Click the account icon in the top right corner of our website
2. Select “Create Account” or “Register”
3. Enter your email address and create a password
4. Fill in your basic information
5. Verify your email address (we’ll send a confirmation link)

With an account, you can:

• Track your orders
• Save your shipping information for faster checkout
• Access your order history
• Save photos for future orders
• Receive exclusive offers for account holders

Yes, we take data security very seriously:

• Our website uses SSL encryption (https) to protect all data transmissions
• We never store credit card information on our servers
• Payment processing is handled by trusted third-party processors (Stripe, PayPal)
• We maintain a strict privacy policy and never sell customer information
• Customer accounts are password-protected with secure authentication

Your privacy and security are paramount to us. For more details, please review our Privacy Policy page.